Return and Refund Policy
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- Return and Refund Policy
At Cori Make, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help. Please review our return and refund policy below.
1. Payment Method
We currently offer Cash on Delivery (COD) only. All refunds will be processed according to this payment method, as detailed below.
2. Eligibility for Returns
We accept returns under the following conditions:
You received a damaged, defective, or incorrect item.
You contact us within 3 days of receiving your order.
The item is unused, in its original packaging, and in sellable condition.
Items that have been used, altered, or returned without original packaging will not be accepted.
3. How to Request a Return
To request a return:
Contact us via [Insert contact method: email, phone, or website form].
Provide your order number, a brief explanation of the issue, and clear photos.
Our team will review your request and provide return instructions if it qualifies.
4. Return Shipping
In most cases, the buyer is responsible for return shipping unless the return is due to our error (damaged or incorrect item). Details will be shared when your return request is approved.
5. Refund Process
Since we only accept Cash on Delivery, refunds will be processed through one of the following methods:
Replacement of the item
Refund via bank transfer or other agreed-upon method
Refunds are initiated within 5–7 business days after the returned item is received and inspected.
6. Non-Returnable Items
Certain items may not be eligible for return, including:
Custom-made or personalized items
Items sold as part of clearance or final sale promotions
These exclusions will be clearly stated on the product page when applicable.
7. Cancellations
If you wish to cancel your order, please contact us as soon as possible. Cancellations are only possible if the order has not yet been packed or dispatched.
8. Need Help?
For any questions related to returns, replacements, or refunds, please reach out [email protected].